Privacy Policy
Pulsify Pty Ltd (ABN 19 693 476 167) (“Pulsify”, “we”, “us”, “our”) is committed to protecting the privacy of individuals and organisations that use our services and visit our websites (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with applicable law, including the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (“APPs”).
This Privacy Policy applies to all personal information collected through:
Our websites, platforms and mobile applications
Your use of the Pulsify Service
Communication with us in person, by phone, email, or otherwise
If you upload documents or data that contain personal information about other individuals (e.g. suppliers, employees, clients), you confirm you have the lawful right to provide that information to us and consent to its handling as described below.
What Personal Information We Collect
We collect personal information that you provide when you:
Create an account or profile
Use the Service
Communicate with us (e.g. support, marketing, surveys)
Sign up for newsletters or events
Complete forms on our website
Personal information we may collect includes:
Identity information (e.g. name, job title)
Contact information (e.g. email, phone number, business address)
Account information (e.g. username, password, usage details)
Payment information (for billing, to the extent required by our payment processor)
Technical information (e.g. IP address, browser type, device identifiers)
We may also collect automatically generated data when you interact with the Service or visit our website, such as log data, analytics, and cookies.
We do not deliberately collect sensitive personal information, such as health, race, or political opinions, except where required and with explicit consent.
How We Use Personal Information
We use personal information to:
Provide and maintain the Service
Create and manage your account
Communicate with you about updates, security, and support
Improve the Service and personalise your experience
Process payments and billing
Send marketing communications where you consented
Analyse usage and trends to award insights and improve features
We may also use personal information to comply with legal obligations or protect our rights and safety.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Analyse site and service usage
Improve performance and optimise user experience
You can manage cookie preferences through your browser settings. Disabling cookies may limit some features of the Service or website.
Disclosure of Personal Information
We may disclose personal information to:
Service providers and partners who support our operation (e.g. hosting, analytics, email delivery)
Third parties in business transactions (e.g. merger, sale)
Legal and professional advisors
Law enforcement or regulators where required by law
Marketing and analytics partners where you consent
We require third parties to handle personal information in accordance with privacy standards and only for permitted purposes.
Your Rights and Control
You may:
Access personal information we hold about you
Correct or update your information
Request deletion or restriction of processing
Withdraw consent where processing is based on consent
Opt out of marketing communications
To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe and may ask you to verify your identity before acting on your request.
Data Security and Retention
We implement appropriate technical and organisational measures to protect personal information from misuse, loss, and unauthorised access. This includes encryption, access controls, monitoring, and secure infrastructure.
We retain personal information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
Personal Information in Uploaded Documents
When you upload documents, invoices, or data containing personal information about others:
You represent you have lawful authority to share that information
We act as the data processor for that information, and you are the data controller
We will process such information solely to provide the Service as instructed by you
Changes to this Privacy Policy
We may update this Policy to reflect changes in law, technology, or our practices. If we make material changes, we will notify you by updating the date at the top of this Privacy Policy and, where appropriate, notifying you through the Service or by email.
Contact Us
If you have questions, requests, or concerns about privacy or this policy, please contact:
Pulsify Pty Ltd
ABN 19 693 476 167
Email: contact@pulsify.tech